The Guest Assistant Tap a question and watch it answer like you would. Try it free
AI guest assistant for holiday rental hosts

Your guests ask. It answers, like you would.

Add your property details once. Guests scan a QR code or tap a link and get instant answers about Wi-Fi, check-in, parking and your local tips, in their own language, any time of day. When it doesn’t know, it tells them to ask you and adds the question to your inbox.

From €21,00 a year · nothing for guests to install

Already have it? Open your setup page →

7 colour palettes to choose fromTap a colour to see this page, and your guest chat, in it.

Showing: Crinlo · See every palette

Casa LimónGuest assistant · answers 24/7

A sample conversation. Your assistant answers only from the details you add.

Set up in about 10 minutesNothing for guests to installAnswers in any language, 24/7
Arrival to check-out

The questions you answer over and over

Most guest messages are the same handful of questions. The assistant answers them instantly, so you only hear about the ones that need you.

Before arrival“What’s the address?” “Where do we park?”
Arrival“How does the lockbox work?” “Which flat is it?”
During the stay“Wi-Fi password?” “How does the air con work?”
Out and about“Where should we eat tonight?” “How do we get to the beach?”
Something’s wrongYour fix first, then the question goes straight to you.
Check-out“What time do we leave?” “Where do the keys go?”
What you’re getting

Your own assistant, trained on your house notes

No app for you or your guests to install. You fill in a simple form, and we give you a link and a QR code.

What it is

An AI chat for your property

A private chat page for each property. It answers guests using the check-in steps, Wi-Fi, house rules and local tips you write.

  • Answers only from what you write
  • Replies in the guest’s own language
  • Says so, and tells you, when it doesn’t know
Where guests find it

One link, everywhere guests look

It opens in any phone browser. Share the link in your messages and put the QR code where guests will see it.

Airbnb messagesBooking.comVrboWhatsAppEmailQR sign on the fridge

Set it and forget it: add your guest link to Airbnb’s scheduled check-in message once, and every guest gets it automatically.

Who it’s for

Hosts who want their evenings back

Whether you host one spare room or ten homes, guests get answers straight away and you get fewer messages.

  • Hosts tired of the same five questions
  • Hosts with guests from abroad
  • Hosts who don’t want 2 am messages
  • Co-hosts managing several homes

The assistant answers only from the information you add and tells guests to contact you when it doesn’t know. It can’t take bookings, payments or make promises for you. For emergencies it tells guests to call the local emergency number. Keep your details up to date: you’re responsible for what you share.

Why hosts like it

Fewer messages, happier guests

1

Instant answers, any hour

Guests get the Wi-Fi password at midnight without waking you. Most questions are answered in seconds.

2

Speaks your guests’ language

Guests can ask in Spanish, German, French or any language, and get the answer in that language. You only write it once, in yours.

3

Only your information

It answers from what you write and never makes things up. When it doesn’t know, it says so and sends the guest to you.

4

Learns from what it misses

Questions it can’t answer appear in your inbox. Add the answer once and every future guest gets it.

5

Better reviews

Clear, fast answers mean fewer confused arrivals and fewer small problems that turn into bad reviews.

6

Nothing to install

Guests tap a link or scan the QR code. It works in any phone browser, on any booking platform.

Choose yours

One plan per property count

Pay once for 12 months. No subscription, no monthly bills. Pick the number of properties you host, and add more any time.

What’s included
3 Properties€45,00
3properties, 12 months
Everything in 1 PropertyCovers 3 propertiesUp to 600 answers a month for eachA separate link and QR code for eachManage them all from one page

From checkout to your first answered guest

1

Fill in your property

Sign in on the setup page and answer simple questions: check-in, Wi-Fi, rules, local tips.

2

Share the link

Add it to your check-in message and print the QR sign for the fridge.

3

Guests ask, it answers

Questions it can’t answer land in your inbox. Add the answer once and it knows next time.

Side by side

Compare plans

Feature1 Property3 Properties10 Properties
Price€21,00€45,00€210,00
Best forOne holiday homeTwo or three propertiesUp to ten properties
Properties1310
Price per property€21,00 a year€15,00 a year€21,00 a year
Answers a monthUp to 600Up to 600 per propertyUp to 600 per property
LanguagesAnyAnyAny
IncludedLink, QR code, sign and questions inboxLink, QR code, sign and questions inboxLink, QR code, sign and questions inbox

Customer reviews

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Using the assistant? Tell us how it’s going. We check every review before it appears.

Rating
5 stars – Excellent
Photos (optional, up to 3)
Questions

Quick answers

How does it know about my property?

After checkout you sign in on the setup page and fill in a simple form: check-in, Wi-Fi, house rules, appliances, local tips and anything else guests ask. The assistant answers only from that. You can change it any time and it updates straight away.

What happens when it doesn’t know the answer?

It tells the guest it doesn’t have that detail and shows them how to contact you. The question goes into your inbox on the setup page, so you can add the answer for next time.

Is it a WhatsApp bot?

No. It’s a private chat page that opens in any phone browser from your link or QR code, so it works for every guest with no app and no WhatsApp Business account. You can share the link on WhatsApp, Airbnb, Booking.com or anywhere else.

Is it safe to add my door code?

Anyone with your guest link can ask the assistant, so only add codes if you change the link between guests. The setup page has a one-tap Change link button that switches off the old link and QR code. Or leave codes out and send them in your booking app as usual.

What languages does it speak?

Guests can ask in almost any language and get the answer in that language. You write your details once, in your own language.

Is it a subscription?

No. You pay once for 12 months. When the year is up, your guest links pause until you renew. Your property details stay saved.

What does “600 answers a month” mean?

Each property can answer up to 600 guest questions per calendar month, far more than a typical stay needs. If a property reaches it, the assistant asks guests to contact you directly until the next month.

Can it take bookings or change a reservation?

No. It answers questions about the stay. Requests like early check-in, extra guests or refunds go to you to decide, unless your details already give the answer.

Stop answering “what’s the Wi-Fi?”

Set it up once, share one link, and let your guests get answers on their own.

Choose your plan
7 colour palettes included

Your colours, your guest page.

Pick the palette that matches your home on your setup page. The guest chat, QR code and printed sign all follow it. Change it any time.

Tap a palette: this preview and the whole page change with it
  • 7 palettes to choose from, included in your plan
  • Guest chat, QR code and printed sign all match
  • A different palette for each property if you like
CrinloDeep teal and tangerine · palette 1 of 7